Privacy Policy
Last updated: September 2026
Introduction
Arranja Já is a trademark of BTJT, Lda, operated by Pilar e Essência, Unipessoal Lda. We are committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you use our services or visit our website. Data controller: Pilar e Essência, Unipessoal Lda Tax ID (NIF/NIPC): PT519560310 Registered office: Rua Francisco Miguel, n.º 98 A, 2835-123 Baixa da Banheira, Moita, Setúbal, Portugal Contact for exercising your rights: [email protected] This is the entity that determines the purposes and means of processing your data, and the one to address any request for access, rectification, erasure, restriction, portability or objection. Trademark owner: BTJT, Lda — Tax ID PT516034332 — https://btjt.pt
Information We Collect
We may collect the following information: • Name and contact details (phone, email) • Address for service delivery • Details about the requested service • Communications via WhatsApp or email • Website browsing data (cookies)
How We Use Your Data
We use your information to: • Provide the requested services • Communicate with you about quotes and services • Send confirmations and updates about scheduled services • Improve the quality of our services • Comply with legal and tax obligations
Data Sharing
We do not sell, rent or share your personal information with third parties for marketing purposes. We may share data only with: • Service providers essential to business operations • Legal authorities when required by law • Team members directly involved in your service
Data Security
We implement technical and organizational security measures to protect your data against unauthorized access, loss or destruction. This includes: • Encrypted communications • Restricted access to customer information • Staff training in data protection
Your Rights
Under GDPR, you have the right to: • Access your personal data • Request correction of incorrect data • Request deletion of your data • Object to processing of your data • Data portability To exercise these rights, contact us through the means indicated below.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to: • Ensure proper website functionality • Analyze website traffic and usage • Continuously improve our services
Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting obligations.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with the revised update date.
Contact
If you have questions about this privacy policy or how we handle your data, contact us: • WhatsApp: +351928396867 • Email: [email protected] • Region: Margem Sul, Setúbal, Portugal