Virus Removal & PC Optimization in Odivelas

About our service in Odivelas

Lost files have several causes and each carries its own odds. Where somebody has deleted by mistake, or formatted a card, the data usually stays on the drive until it is overwritten — which is why the first instruction we give on the phone is to stop using the machine immediately, installing no recovery programs and copying nothing onto it. Where the system no longer starts but the drive responds, we take the drive out and read it from another computer, which resolves most of the cases we see in Odivelas centre, Pontinha or Ramada. Where there is physical damage — the drive clicks, it is recognised only intermittently, sectors are unreadable — there is no guaranteed recovery. We say that before beginning, and explain what can be attempted on site and what would require a specialist laboratory. The attempt follows rules. We always work on an image of the drive, never on the original, so as not to worsen what is still readable. We recover by file type when the folder structure has been lost, and we show you what turned up before treating the job as finished, because a partial recovery may or may not be enough, and that is for you to decide. Nothing is handed over unchecked: photographs that open, documents that can be read. Then we stop it happening again. On the newer estates in Odivelas we meet a lot of young families with years of photographs on a single laptop and no copy anywhere. We set up a simple routine: an external drive at home with an automatic copy, and a copy in the cloud for whatever is irreplaceable, explained without technical words and tested with you watching. We use the visit to clear viruses and advertising from the system, tidy the startup and check the health of the drive, which usually gives warning before it fails outright.

What our file recovery and virus removal work in Odivelas covers:

Services Included

• Assessment of the drive, separating a system failure from physical damage
• Recovery of deleted photographs and documents, worked on a disk image
• The recovered files checked before the job is treated as finished
• Automatic copies to an external drive and to the cloud, explained and tested
• Virus removal, startup clean-up and a check on the drive's health

Areas We Serve

We cover Odivelas centre, Pontinha, Famões, Póvoa de Santo Adrião, Olival Basto, Caneças and Ramada, at your home.

Work Gallery