Virus Removal & PC Optimization in Alfama

About our service in Alfama

Alfama sets its own logistics. Vans cannot get down the lanes, the buildings have no lift, and the equipment comes up on our backs by way of the Escadinhas de São Miguel or the streets around the Sé. So we arrive ready to finish the job in the flat: boot drives, an external disk for backups, tools and the replacement parts that are most often needed. Before anything is touched on the system, the files are put somewhere safe, and only then do we deal with the infection. In the homes around here we find plenty of computers several years old that are still perfectly adequate for email, photographs and paperwork. They do not need replacing, they need cleaning, tidying and, where it is justified, a new disk. The network is the second recurring theme. Old stone walls and narrow houses spread over three or four short floors mean the router's signal disappears one floor up. Add the density of the neighbourhood: dozens of neighbouring routers broadcasting on the same channel, which makes the connection unstable by the end of the day. We look at which channels are occupied, move the router to a better position, pin each device to the right band and, where it is needed, add an access point. That is measurement, not guesswork, and we always explain what we are seeing. With so many holiday lets in Mouraria, around the Sé and near Santa Apolónia, a more serious problem shows up than slowness: fraudulent email. Messages pretending to be booking platforms, banks or the tax office, asking for details or carrying an attachment. We show you how a fake sender address is recognised, why you never click a link in an unexpected message, and how to switch on two-step verification for the accounts that handle bookings and payments. If somebody has already clicked, we work in order: isolate the machine, change passwords from a different device, check which sessions are open, and only then clean the system.

What our virus removal and optimisation work in Alfama covers:

Services Included

• Home visits to buildings with no lift, with the kit carried up by hand
• Virus removal and a full system clean, with your data copied first
• Channel analysis and better Wi-Fi coverage in houses with old stone walls
• The disk replaced with an SSD in computers that are several years old
• Protection against fraudulent email and two-step verification switched on

Areas We Serve

We come out to the Castelo, Mouraria, the Sé area, Santa Apolónia and the Escadinhas de São Miguel, with whatever kit the streets allow us to carry.

Work Gallery