Virus Removal & PC Optimization in Parque das Nações

About our service in Parque das Nações

Parque das Nações is full of people working from home in towers built after the Expo, in well-equipped flats with recent fibre connections. So when a meeting falls apart, the first thing to do is not to change provider: it is to find where the bottleneck actually sits. We measure the connection next to the router and again in the spot where the computer is really used, look at which channel is congested, how many devices are online at the same time, and whether the laptop is stuck on a saturated band. On the higher floors along the Alameda dos Oceanos, the signal is often fine in the living room and useless in the bedroom being used as an office. That is solved with an extra access point or a discreet cable, not with more megabits on the contract. The second cause is the computer itself. Laptops used eight or ten hours a day build up programs that launch on their own, meeting applications competing for the microphone, and updates put off for months. We clean the startup, strip out advertising and extensions that have found their way into the browser, check the sound, camera and network drivers, and test a real call before leaving. If the machine heats up and slows down after an hour, we open it, clear the fan and vents of clogged dust and assess the thermal paste. Where the disk is still mechanical, moving to an SSD is what you notice most, both at startup and when opening heavy files. Access is usually through the concierge, with a sign-in at the door and an agreed time, which is easy to arrange if you let the building know in advance. Before any deeper work we copy your working files, because a professional laptop holds a great deal that exists nowhere else. If files have already been lost, we assess the drive and say what is realistic: where there is physical damage we promise nothing, we explain what can be attempted. We finish by leaving an automatic backup running, so the next failure does not stop a week of work.

What our virus removal and optimisation work in Parque das Nações covers:

Services Included

• Diagnosis that separates computer problems from home network problems
• Virus removal and clearing of programs that launch with the system
• Sound, camera and connection set up properly for video calls
• Vent cleaning, overheating checks and the move to an SSD
• Automatic backup of your working files

Areas We Serve

We work across Oriente, Cabo Ruivo, Olivais Sul, Passeio do Tejo and Alameda dos Oceanos, with entry arranged through the building concierge.

Work Gallery